SAP Router Installations

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SAP Router Installations ............




How to troubleshoot SAP router connectivity issue and renew of the SAP router Certificate


In this example it will shown the steps on how to troubleshoot the SAP router connectivity issue and the way to renew the SAP router certificate.

A) Issue: SAP global support unable to connect into the SAP system.

Steps to verify the SAP router connectivity at the SAP systems level

1) Execute TCODE: SM59 -> "ABAP Connections" -> double click "SAPOSS"


2) Click "Connection Test"


3) Sample error on the SAP router connectivity


B) Steps to check the SAP router validity and how to renew the certificate

Steps to check the SAP router certificate validity

1) Login to the system where the sap router been install with the <SID>adm account
     Execute: sapgense get_my_name -v -n Issuer, sapgenpse get_my_name
     Expired certificate that cause the SAP system connectivity failed.


Steps to renew the SAP router certificate

1) Login to the SAP support portal -> Maintenance & Services -> SAP Trust Center Services -> SAProuter certificates


2) Click "Apply Now"


3) Ensure the SAP router details been created and click "Continue"


4) Copy the "Distinguished name" to be use for certificate creation process later.


5) Login to the system where the sap router been install with the <SID>adm account
     Backup these files: certreq, cred_v2, local.pse, srcert


6) Stop the SAP router service



7) Execute: sapgenpse get_pse -v -r certreq1 -p local.pse
     Create a new PIN when prompt that will be use later in the certificate creation process
     Paste the distinguished name that copy from the SAP support portal previously


8) Examine that the "certreq1" file that been created. Copy all the contents of the file.


9) Paste the "certreq1" file contents into the SAP portal text box and click "Request Certificate"


10) Again copy all the contents generated from the portal.


11) Paste the copied contents into notepad and save in as "srcert" file in the SAP router folder


12) Install the certificate, execute: sapgenpse.exe import_own_cert -c srcert -p local.pse


13) Create the "cred_v2" file, execute: sapgenpse seclogin -p local.pse with the PIN created earlier (Step 7)


14) Check the newly created certificate and the validity date been updated
        Execute: sapgense get_my_name -v -n Issuer, sapgenpse get_my_name


15) Start the SAP router service


16) Test the connectivity with TCODE: SM59
 







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