SAP BASIS SPS: Support Packs
SAP BASIS Support Packs
Support Packages
1.
How do you apply support packages?
Ans:
Support packages are apply through SPAM
2.
What is SPAM?
Ans:
SPAM is a tool and has its own Version and it is used to applied to fix the
bugs, error codes try to fix and provide additional functionality. Suport
packages have their own released Life cycles.
3.
What are the types of the support packages available?
Ans:
There are various types of support packages are available which nedds to be
applied based on the requirement. These are 1. Basis Support Package which has
the naming convension of SAPKB 620005(here KB
represents Basis and 620 represents
Release and 05 represents support pach no or package no)
ABAP
Ans:
There are various types of support packages are available which nedds to be
applied based on the requirement. These are 1. Basis Support Package which has
the naming convension of SAPKB 620005(here KB
represents Basis and 620 represents
Release and 05 represents support pach no or package no)
ABAP : SAP KA 620 05 ( KA – ABAP, 620: Basis release / Web as release and 05 indicates package/patch no)
APPL:
SAP KH 470 05(470 r/3 release)
HR:
SAPKE 470 05


Note: all the
above support patches needs to be applied in the same sequence ie BASIS ABAP APPL HR ( first priority for basis, second abap
third appl and last hr)
4.
Pre requisitions to applying Support Packages and Patches?
Login into 000 clnt as ddic
Configure TMS
Ans:
1. Update SPAM/SAINT version both carry same version (Saint means sap add-on
installation tools)
2. Support packages should be
applied in the sequence
3. There should not be any
aborted/terminated support packages
4. There should be enough space in
the Trans/eps/in
eps:
electronic Parcel services
5. Support packages can
be applied either through front end or
through application server.
6. If the support
packages is greater than 10 MB apply through
application Server.
7. If the support package
is less than 10 MB apply through GUI
8. Apply the patches in
the sequence of Land scape.
9. Download the composite
note from sapmarket place
“known problems related
to supportd packaes of release 620/700/47
10. uncar the files the
down loaded files are with the extension .CAR
11. . CAR :
compressed archive this files needs to be uncared by SAPCAR_XVF,
SAKB62051.CAR
12. SAPCAR_XVF
SAKB62051.car
13. Reserve 2 no of
background work process.
14.for executes all trans
requests automatically TP- works ( ensure that RDDIMPDP is scheduled in 000
client with user DDIC
15.Based on the composite
note a group of support patches / packages cab be applied together.
16. Ensure that conflict
packages are applied separately
SAPKB 62005 62007 can apply at a time
SAPKB 62008
62009
–620012
62013
Conflict packages ie we should go through note completely.
17. UPGRADE the Kernel
based on the recommendations from the composite notes.
18. Functional
consultants and technical consultant should be around to apply support packages
19 there should be enough
space in the Data Base
20. All the support
packages should be applied sequentially ie number sequence should be followed.
Ie 1,2,3, 18,19,20 ………………
21) SPAM/SAINT can be
applied in a orbitary order ie 05,06,07,08,09,10
22)
Different packages are related to different transactions respective
transactions . Hence support packages should follow sequential manner.
II APPLYING SUPPORT
PACKAGES:
·
Go
to www. Service.sap.com/swdsc
·
Select
support packages and patches
·
Go
to my components
·
Select
the patch to down load
2. If
the size is less than 10 mb download from your desktop else download in
application server or down load from nearest source and transfer to application
server.
3.Most
of the patches come with .CAR extension UNCAR the file using sapcar_xvf
KB64005.car
4. After imcar eps\in directory will be created
in the current directory or
5. copy the .CAR file in
to usr/sap/trans and uncar it, the files will be uncared into \eps\in
directory.
6. Files with extention
.ATT and .PAT are extracted into \eps\in directory.
.ATT Attributes of patch
PAT is patch files.
7. Go through the
composite note and define the que ie 05,06,07,08,09,10 are together like bundle
and for ex. Conflict packages canot go along this bundle
8. Go to SPAM
9.UPDATE SPAM/SAINT apply
support packages.
10. UPDATE: SPAM/SAINT: upload(load the .CAR file using
front end always the tool is not more than 5 MB
Already downloaded on
desktop
Load through front end
from the file EXECUTE
The file is uploaded in
to \eps\in directory
Select the file in to Que
Goto Menu
Click on Import
SPAM/SAINT update
SAM/SAINT version is
updated and the current screen will become blank \n SPAM
Apply Support Packages:
· Go to SPAM
·
Load
through application server
·
The
files PAT, ATT loaded in to tables PAT01 and PAT03
·
Select
the new support packages and define the Que based on composite note
·
Click
on Import Que, the patches sart applying on the system some times the patch
stops with traffic signals Red.
·
Go
to the Menu
·
Click
on Ignore errors and start the Import, Import will start from the point where
it stops.
·
Some
times patch may stop due to the following errors:-
·
Go
to Import logs in--------
·
Some
of the following are the errors like ORA-1653 and ORA-1654 table space overflow
add data file reside data file.
·
RDD*Jobs
could not be started (schedule in ))) client user DDIC)
·
Memory
insufficient
·
ORA.1631
and ORA1632 Maximum extents reached the table
hence, sapcar_xvf KB 64005.car
increase extents.
·
TP-
Outdated (need to update TP)
·
Confilict
between support packs (apply notes)
·
Conflict
between Add-On and support package apply CRT conflict resolution table
·
Once
the issue is resolved, Import the Que again and confirm the Que. Ensure that
the light is Green colour not even Yellow.
·
CRT:
Conflict Resolution transports(addons, plugins, very rare all these)
·
CRTs
these are released to resolve the conflict between Addon and Support Packs:
·
1
Copy these CRTs in to the Trans directory
·
2
Add to Buffer
·
3
Import.
UPGRADE KERNAL:
It is a
process of replacing the executables. With newer version executables.
Kernal version can be
find in system status or disp+work command on a command on a command window
gives us the Kernal version
Kernal needs to be
upgraded / updated time to time based on the requirement
Kernal upgrading required
in the following circumstances:
·
during
the implimentation
·
during
the upgrade
·
during
the support package application
·
to
fiz the bugs in the system
·
during
the O/S upgrade or Database upgrade.
Process of upgrade
Kernal:
·
Download
latest Kernal from www.service.sap.com\swdc
·
Sapkernal
32 bit 6.40 version
·
Sapkernal
64 bit 6.40 version
There are 2 no of files
abavilabel:
·
Database
dependent : SAPEXE-DB0809.Sar
·
Database
independent SAPEXE0809.sar
Uncar the file
SAPCAR_XVF.sapexe……sar
Into a new run directory
(date & time) Newrun040607
Usr\sap\sid\sys\exe\run\newrun
040607
1.
Schedule
downtime
2.
stop
the system and all the services manually
3.
copy
existing run to old run (time stamp) now a new directory
4.
usr/sap/<sid>\sys\exe\run\oldrun040607
5.
copy
all executables from newrun to run directory
6.
it
will prompt to over write the executables clock on OK to continue
7.
start
the system
8.
login
to system
9.
execute
SICK
10. if you could not loin or
if the system could not start if the problem resolved with in downtime if not
revert back to old Kernal.
ADDONs and PLUGINS
ADDONs and
PLUG-INS are used to provide additional functionality ie addl. Component to the
existing system
Eg
example fo plugins are:
- ST_PI Solution tools pluin for early
watch support
- BI_cont to provide preconfigural
business content and roles
- XI-Cont to provide preconfigured XI
content roles
- VIRSA SAP Security Compliance tool
- Fabrication
and all Industry specific solutions.
Process
of applying ADD Ons
- Go
to Marketplace and download the addon or copy from the DVD in to trans
directory
- And
all pre-requisites apply same and load the package through application
server.
- Select
the package click on load
- Select
the package click on continue to install the ADD ON
- It
will stop and request you to read the note and specify request to a
password to key-in to continue to install the Add-on
- It
will stop and request you to read the note and specify request to a
password to key-in to continue.
- Get
the password /key work from the note and key in the password to continue
the Addons.
- Addons
should be displayed in the status
- Notify
the functional consultants to work on the ADDONs
- Please
do not believe other consultants while reading note.
NOTES
NOTES
provides
Bug fixes program enhancements, Information or manual corrections. Notes are of
3 types corrections. Notes are of 3 types
- Automatic correction
of standard programmes without changing the Basic structure and without
object Access key / SSCR key
Notes
can be reverted back because, they insert the new code and comment the existing
code, where as support packages over writes the code.
Notes
are applied through SAP NOTE ASSISTANT;
SNOTE
is the transaction to apply the notes. This is available by default from R/3
4.7 version onwards but for earlier versions we need to down load SNOTE.
APPLYING SNOTE
·
Go
to www.services.sap/notes
·
Download
the note to desktop, it is in KB upload the note (select the note and click on
upload note) the status of the note is New
·
Select
the note and Implement the note, while implementing the status is in processing
with note is apply the status is implemented.
·
If
the note is outdates the status is obsolete.
Note: When the note can’t be applied
the status can be inconsistent.
SPDD
& SPAU
While
applying Support packages and patches the phases SPDD and SPAU prompts
1
|
A+b=25
using
the functionality defined my own programs
A+b=27
Change
related to DATA Dictionary SPDD phase will come ie functional and Basis
should present while Appling support packages.
|
2
|
/*A+b=25*/
old
A+b=27
|
SPDD
Phase: When there is a change in a data dictionary element, this phase needs to
be executed in functional consultant needs to decide whether to keep existing
functionality or to enhance to the functionality coming through
Supt package.
If a note is applied we need to
specify to keep the changes which came to the note.
SPAU Phase
This is similar to SPDD but only
for the repository objects and standard programs.
Manual corrections: It is used
to provide a detailed information related to customizing changes like updating
LOGOS, changing table entries, creating table entries like country name,
country time etc;
INFORMATIVE NOTE: this note provides
valuable information and sometimes program resolutions eg: release notes, patch
information composite notes, Installation known problems etc.
SAP MARKET PLACE:
It is portal which is built on
sapweb application platform / webas plat form and provides the following
services.
2. www.service.sap.com\swdc for software development course
3. www.service.sap.com\inst guides
5. www.service.sap.com\spsolution
manager
6. www.service.sap.com\sap netweaver 04
s,sr1,sr2
If it is used to generate the
following keys
1. Licence
Keys
2. Developers
keys
3. SSCR key
4. Migration
key
5. User
data
Registering Users:
6. System
data : Registering system
7. Rampup –
Activity
8. Opening
connections to SAP
9. Create
customer messages
10. Quicklinks
11. Online
shop
LICENCE KEY: Generation
i.
Customer
no
ii.
Installation
no
iii.
Hardware
key
iv.
System
host name, ID, Release, versions, instance no, OS/DB
Click on generate Licence key
Developers key: select SID
Click on register developer :
4000$ need to pay
Name of the developer and
register
SSCR Key: for each object sap
software change registering key, 3 entries we need to give in SSCR key
Prog. ID Prog Type Prog.name
Programme<ID,Type,Name>
Once the programe is unlocked it
is available for all the developers to work on it.
Migration Key:
·
Select
the source system <SID><inst.no><host>
·
Provide
the target system: O/S, DB,Kernal,R/3 Version etc
·
Migration
keys are required when we are moving or migrating from one operating system to
other operating system or one database system to another database system
USER DATA:
Note: O/S , D/B Migration has to
be carried by a certified OS and Data base Consultant
2. 1.SAP
provides a super admin when we purchase the software. This super admin is
allowed to create additional market place users and also assign authorizations
based on the requirements. This is only S user ID
3. System
Data: As part of post Installantion activity we need to register our system
with SAP, sot that we can generate the keys, create messages for support,
create new system >system data> specify system ID, hostname, instance no,
OS, DB, R/3 release and version and save.
4. RAMPUP: <Opportunity
to work on components before they are released>
It
provides an opportunity to work on components before they are released (alpha,
beta versions)
5. Opening
connections to SAP: In order to get remote support from SAP our system has to
open remotely provided that SAP routeres configured.
·
Select
the system
·
Click
on open connection to SAP
·
Specify
the date of closing the connection
6. Create
customer Message:
Click on
create customer message
·
Create
customer message
·
Enter
the message and search for the resolution
·
SAP
displays list of notes
·
Click
on continue to message
·
Enter
the message and select priority(low, medium, high, very high: production down
performance/bottlenecks
7. SAVE and
SEND it to SAP
8. close
the message after resolution
QUICK LINKS:
It provides an Index Alpha
betically so that user can navigate to the functionality in one step.
ONLINE SHOP: It is used to order
the software and other online products.
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